当店のポリシー
Unearthed Australian Opal では、ストア ポリシーが公正かつ明確で透明であることを保証するため、全力を尽くしています。お探しの情報が以下に見つからない場合は、お気軽にお問い合わせください。さらにサポートさせていただきます。
プライバシーポリシー
This Privacy Policy tells you how we collect information when you visit this site or deal with us and what we do with your personal information.
At Unearthed Australian Opal, we understand the importance you attach to your personal information. As such, we shall ensure that we comply with our obligations under the Privacy Act 1988 (Commonwealth).
If you submit information to Unearthed Australian Opal by registering to receive our newsletter, purchasing one of our products or by sending us an email, we collect that information and use it for the purposes of providing you with information or advice about our goods and/or services and for processing an order by you for our goods and/or services.
Specifically, we require your name, street address, email address and phone number and method of payment details in order to complete an order for our goods and/or services.
We shall only disclose your personal information to third parties where the disclosure is necessary and directly related to the purposes set out above – such as our financial institution to process your order. We shall not give our customer lists to third parties for promotions independent of Unearthed Australian Opal.
Under the Privacy Act 1988 (Commonwealth) you have a right to request access to your personal information held by us. You may do this by sending us an email us.
You do not have to provide us with the information requested, however, we will be unable to process your order should you be unwilling to do so.
Other info
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Cookies: We employ cookies and similar tech to keep track of your local computer’s settings such as which account you have logged into. Also, we may use tech such as single-pixel gifs, like the facebook pixel, to record log data such as open rates for emails. We may use third party web site analytic tools such as Google Analytics what also employ cookies to collect info concerning your usage. You can disable cookies by changing your web browser settings.
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Advertisements: You may see us advertised on other applications or web sites. After clicking on one of these ads, the advertising platforms such as Facebook may collect info for optimizing advertising campaigns.
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Data Collected Automatically: When you interact with us we received and store certain info such as an IP address, and which newsletters or documents you have chosen to subscribe to.
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Aggregated Info: In an ongoing effort to better understand and serve our users we may conduct research on customer feedback. The research may be compiled and analyzed on an aggregate basis, we may then post research results on our blog. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and/or government agencies, and to other third parties for other lawful purposes.
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Website Terms of Use: your access to the Unearthed Australian Opal website is conditional upon your acceptance and compliance with the terms, conditions.
Where is the info processed?
The company is based in Australia. No matter where you are located you consent to the processing and transferring of your info in and to the US and other countries. The laws of Australia and other countries government data collection may not be as comprehensive as the laws of the country where you live.
配送と配達
300 オーストラリアドル以上のご注文は、世界中で送料無料です。
国内配送料は10オーストラリアドルです。
国内エクスプレス配送料は 15 オーストラリア ドルです。
国際エクスプレスは 50 オーストラリアドルです。
ご要望に応じて、購入者の費用負担で保険やその他の配送方法を手配できます。
お支払い総額の受領および決済後、1～3営業日以内に梱包して発送いたします。
クーバーペディからオーストラリアの他の目的地への配送には通常 5 ～ 14 営業日かかります。
海外への配送は14～21営業日かかります。
注意: 該当する場合、関税は購入者の負担となります。
時間と費用を節約するために、郵便をまとめて発送いたします。
返品
商品にご満足いただけない場合は、商品到着後 30 日以内に元の状態で返品してください。返品された商品が当社に到着し、元の状態であると判断された場合、発生した可能性のある輸入/輸出税や返送費用を除いて、100% の商品代金を返金いたします。